B&Q bathroom installation – day 22

When it eventually stops raining, I trek up to B&Q, taking my pink fluffy gloves off at the door in order to look more like someone who’s not to be messed with.

I go up to the bathroom department but can’t see Maryam so I show Azhar the floor I have and say I need underlay and edging.  He says I can get any underlay but they haven’t got any edging in the right colour in stock.

I tell him I need to replace the ceiling light that I bought that I was told originally by someone in the store that it was ok for the bathroom but now the electrician says it’s not.  He looks at it and says I can tell you now that it isn’t suitable for the bathroom, do you know the name of the person who told you it was?  I say no.  He shows me where the lights suitable for bathrooms are.  I say B&Q are doing the installation, will they charge me more for spotlights when I didn’t have spotlights originally?  He says that’s possible but he’ll take me to the person who deals with bathrooms.  He brings me over to Maryam who smiles and says hello Miss White.  I say, hello again.  Azhar says to Maryam if she gets spotlights willl the fitters charge her more?  Maryam says you’ll have to ask the ISC.  I say they owe me a favour after all the hassle I’ve had and I don’t think I should pay.  Maryam says definitely, and you should really kick up a fuss and make a complaint.  I know I work here but you shouldn’t have had all this hassle.  Those taps go anywhere on the bath, I can’t believe the problems you had with them.  I say I know, I couldn’t believe it when all I had to do was show him a picture.  Maryam says if I tell Donald that, he’s going to piss himself laughing.

I tell her there’s parts missing and show her the note Rick left.  I say I’ve got to take a day off work just to take delivery of 4 little pieces.  She says that’s crap.  She says I really need to make a huge complaint.

I pick up some underlay and choose some spotlights that say suitable for zone 3 hazard areas and bathrooms and go off to find a door stop thingy to stop the door handle bashing into the shower screen (which by the way I have cleaned with bleach and worked out how to make it open outwards, so the shower screen disaster is over).  I speak to Kuldip and show him the note Rick left and say I need some kind of door stop but if it’s going to be on the floor, then it needs to be over six inches high as there’s a step and the door’s not on the floor.  Kuldip tries his best to think of something but fails.  He calls over Azhar and asks him to be creative.  Azhar says I shouldn’t be left notes by builders telling me to go and buy stuff, they should be professional and find a solution and do it.  He says he does private work for people and asks them to write him a letter if they think he’s done a good job.  He says he couldn’t believe the conversation me and Maryam had and that the fitters have been giving me all this hassle for so long.  He says he’s disappointed as he feels proud to work for B&Q and doesn’t like to hear of builders not doing their job properly.  He says he can come round and have a look at the door and see what can be done and gives me his phone number.

I go and pay for the underlay and tell the girl on the checkout I need to return the light and buy new ones.  She says do I have a receipt?  I say no.  She says when did you buy it?  I say about August.  She says I’ll have to give you a credit note.  I say but the new lights cost more than the one I’m returning, can’t I just pay the difference?  She says yes.

I have just spent near enough two hours going up to B&Q and back and I still need some edging and I don’t suppose the carpenter will come and do the floor until I have everything I need.

Grr.